We want you to enjoy our Website and using our Apps, and urge you to follow common sense whenever disclosing personal information of any nature – on PopGrotto.com or anywhere else.
We take many special precautions to protect the privacy of children under the age of 13.
- We do not collect personal contact information (like full name, e-mail address, telephone number or home address) from children without the consent of a parent or legal guardian, except in limited circumstances authorized by law.
- We collect some information (like IP address, mobile device UDID, operating system, etc.) automatically and use technology like cookies to provide functionality and support our operations. PopGrotto does not permit interest-based advertising on this Website or Apps directed to children under the age of 13 or where we have actual knowledge that a child is under 13.
- We do not ask for more personal information than is necessary for a child to participate in an activity.
- We take steps to prevent children from posting or publicly disclosing personal contact information.
- Parents can ask us to update or delete their children’s information.
WHAT WE COLLECT – ADULTS AND TEENS:
We collect information from adults and teens to serve your needs, manage our content and advertising, operate efficiently, and improve our products and services.
- We collect personal contact information, like e-mail address or telephone number, from Users 13 or older when voluntarily Submitted, including when needed to fulfill transactions. Registration may be required to use some services or Apps related to PopGrotto.com.
- We may obtain information from commercial sources and combine it with information we have collected.
- Certain information may be collected automatically at our Website or Apps, like your IP address, UDID, browser setting, operating system, referring domain, language preferences, mobile carrier if you are using an Internet Device, general location (e.g., zip code, but not specific address without consent) and other information.
- Third parties may also collect certain information via our Website or Apps.
You may be able to post or upload content, like comments, reviews, photos, etc. Registration may be required.
COOKIES AND TECHNOLOGY:
- Our Website, services and Apps use technology, like cookies and web beacons, to manage registrations or access to certain features, store your settings and preferences, conduct age-screening, offer you personalized content, help us understand the features that appeal to visitors, and manage advertising, among other things.
- We also work with third parties who offer analytics or deliver targeted ads online or through Apps. They use technology and collect device identifiers, such as your IP address or mobile UDID, and information on your activities, to do so. You can opt-out of receiving targeted ads but will still see ads, although they may be less relevant to you.
- Tools may be available to help you control some of these technologies.
USE OF INFORMATION:
We use all information we collect to provide and improve our products and services, understand our consumers, and manage content and advertising.
We respect your choices about receiving promotional offers and updates from us.
Your Internet Device may allow you to block or manage push notifications, location information, in-app purchases, or ability to access the web.
We may share information:
- With our affiliates, agents and service providers.
- With third parties for marketing purposes, with your consent, except, as is customary with collectible businesses, we will share mailing addresses (but not e-mail addresses) with other such companies whose products and services may be of interest to you unless you opt-out.
- As necessary to satisfy a legal request, protect property or personal safety, when a business is bought or sold, or as otherwise allowed or required by law.
PopGrotto’s Website or Apps may link to or use other content from the Internet, including content offered by third parties that we do not control and whose privacy and data collection practices may differ from ours. Your computer or Internet Device settings may allow you to block or partially block web access, but those settings may not be effective in all cases.
OTHER IMPORTANT INFORMATION:
- SECURITY: We strive to maintain the security of information but cannot guarantee that information security measures are fail-safe.
- OUR LOCATION; DATA TRANSFERS: PopGrotto.com and the servers that make this Website available may not be located in your country of residence and are governed by U.S. law. By using this Website, you agree to the transfer, collection, processing and use of data by this Website and us.
- CALIFORNIA PRIVACY RIGHTS: If you are a resident of California, you have certain rights.
We strive always to be transparent and clear about our policies. Please contact us if you have questions.
A SPECIAL NOTE FOR PARENTS AND LEGAL GUARDIANS:
A SPECIAL NOTE TO KIDS:
If you are under 13, you should get your parent's or legal guardian's permission before giving out your contact information, like e-mail address or telephone number, or any other personal information, to PopGrotto or to anyone else.
1. What Are PopGrotto’s Children’s Privacy Practices?
At PopGrotto.com, we do not knowingly or intentionally collect personal contact information (like full name, e-mail address, telephone number or home address) from children under 13 without consent of a parent or legal guardian except in special, limited circumstances as described below. We do not ask for more information than is necessary for a child to participate in a particular activity. We take steps to prevent children from posting or publicly disclosing personal contact information, like name, telephone number or e-mail address, online, without parental consent.
a. What Information Does PopGrotto Collect from Children Under 13 and How Is It Used?
To participate in certain activities, we might ask your child to "register." They can often do so anonymously by just providing a first name or Username, and password. When we ask for your child's first name, we encourage them to use a "screen name" (not their real name) that only they know. We use technology, like cookies, to recognize visitors by their Username when they revisit our Website and to screen for age in accordance with COPPA. We may also use technology for similar purposes in our Apps.
We may sometimes need a child’s e-mail address and/or your e-mail address. We may ask a child for your e-mail address so we can notify you of your child’s interest in this Website. If we need more than just your child's first name (or screen name) and e-mail address for your child to participate in a particular online activity or App, we will ask your child for your e-mail or mailing address so that we can notify you of your child's request and get your permission. When we ask for your permission, we will tell you what we will do with the information you or your child provides us, and how you can review your child's information and ask us to delete the information. With your verifiable consent, we may collect other personal information from your child such as a last name or home address when the information is necessary for a particular activity.
We do not keep your (or your child's) e-mail address unless you tell us it is okay. If social networking opportunities are available at our children’s websites, they are structured so that no personal information is shared between visitors or verifiable parental consent is obtained.
PopGrotto might collect an e-mail address and first name (or screen name) from your child under 13 without your consent, but only in the following special cases:
- If a child sends a request to us, we keep their e-mail address for long enough to respond to them. PopGrotto deletes this information from our system after we answer their question.
- If a child signs up for an e-mail newsletter or other activity that requires multiple online contacts with the child, we also ask the child for a parent's or legal guardian's e-mail address so we can notify you and give you an opportunity to opt-out.
We may offer enhanced services, including subscription-based services, which require a parent to register and establish the appropriate permission level for the child. Content and activities available may vary depending on the service and Site. Parents will be provided with information on the type of content and activities their child may access at the time they register and are always in charge of their child's account. Subscription fees may apply for some services.
We may ask for certain information that is not personally identifiable, like city and state, birthdate, gender, collecting hobbies, etc., to help us understand our visitors.
We also use technology to facilitate the ability to recognize returning visitors, for research, and for other purposes, including to screen under-age visitors from certain features or areas intended for older visitors, and to collect certain information automatically. We require our advertising service partners to comply with self-regulatory guidelines on targeted advertising. PopGrotto does not permit interest-based advertising on its Website directed to children under 13 or where we have actual knowledge that a child is under 13.
b. Can My Child Access the Web Through Your Sites or Apps?
Your child can navigate to the general Internet through most of our Website, services and Apps. Apps must typically be downloaded from an app store. Your computer or Internet Device may enable you to restrict your child’s ability to visit other areas on the Internet and to make purchases online or through Apps.
App stores generally require an adult Internet Device owner to register to download or make purchases. Some Apps may offer options to visit an online store to make a product purchase.
We encourage you to spend time with your children when they are online or using any Internet Device so you understand the sites, activities and apps they are engaged in, and to adopt available device and browser controls that reflect your preferences about your children’s ability to access the Internet or make purchases online.
c. Can I Access, Update and Review Information You Have About My Child?
If you no longer wish your child to participate in an e-mail newsletter, simply click on the link that is provided for removal or contact us at Contact@popgrotto.com. Upon proper identification, a parent or legal guardian may review the personal information we have collected about their child, update their child’s contact details, request deletion, or refuse to allow further collection or use of the information.
Please note, however, if you ask us to delete your child's information, your child may not be able to participate in some online or App activities.
2. What Are PopGrotto’s Privacy Practices for Users 13 Or Older?
You do not have to share any personal information (like full name, e-mail address, home address, telephone number, etc.) to view our Website or Apps, but most of our Website is intended for Users over the age of 13, like our Collection pages which contain special sections and privileges for members who register. (App stores are run by third parties and may require that you register to download or purchase an App.) We may obtain customer lists, demographic and other information about you from commercial sources.
We also use technology to collect certain information automatically, like your Internet Protocol (“IP”) address (which is the automatic number assigned to your computer by your Internet service provider when you surf the Internet, or unique device identifier (“UDID”), international mobile equipment identity (“IMEI”), mobile equipment identifier (“MEID”) or media access control “MAC”) address; computer operating system (e.g., Microsoft Windows, Mac OS); your browser (e.g., Internet Explorer, Firefox); websites visited before or after you visit our Website; pages viewed and activities at our Website; and advertisements shown or clicked on.
We may combine all information we have collected to better understand your needs, improve our Website, products and services, manage content and advertising, send you offers and information, and better serve you. We may offer parents the opportunity to manage their children’s registration and activities.
a. What Personal Contact Information Does PopGrotto Collect from Users 13 and Older?
We do not collect any personal contact information from you when you visit our Website unless it is voluntarily provided, for instance when registering for Collection areas, downloads, or completing our online surveys, etc. The personal information we ask for is usually first and last name, mailing address, telephone number and an e-mail address. We may offer you the ability to receive information via SMS or MMS; by providing your mobile telephone or similar number, you agree to receive information on your Internet Device. Please note that your service provider may impose fees to send or receive messages. We may also ask you to help us understand your interests by providing demographic information, like age, gender, or ZIP code, or information on hobbies and interests.
b. What Information Does PopGrotto Collect When I Browse Online, Download Apps or Use a Wireless Service?
PopGrotto Online Stores.
We may offer opportunities to purchase products in our e-stores, Apps, or through other media or business partners. Users must be over the age of 18 with a valid credit card to purchase. In addition, only a parent or guardian can register children under age 13 to participate in any enhanced subscription services or certain features at our Website. Some areas of our Website allow visitors to create a “wish list” and may require personal information.
For Users who choose to register, we will capture login name, password, name and mailing address, and if applicable, billing address, alternate ship-to addresses, and credit card information. We may also offer you the option to be billed automatically for subscription service fees. If you elect to automatically renew a subscription, we or our trusted service providers will retain your registration information, including your credit card information, so we can process your request.
When registered Users return to our Website, they can identify themselves with their login name and password. Any User who prefers not to receive promotional e-mail may indicate this preference on our Website. If you do receive commercial e-mails from us that you would rather not receive, simply follow the "unsubscribe" instructions included in each message.
Apps and App Stores.
With Apps, you may be able to:
- Use your built-in Internet Device settings and controls to
- Manage push notifications
- Manage location information
- Manage/restrict in-App transactions
- Block navigation to the Internet by turning off network access on the device or turning off the browser.
Access to or availability of controls may vary depending on your Internet Device.
We may offer visitors the opportunity to register to receive offers, information and updates, or engage in other activities via text messaging or other wireless service. To register, visitors may be required to provide a wireless telephone number, the name of their carrier, type of device, wireless e-mail address, or other information. Visitors must meet age and eligibility criteria to participate and must opt-in to receive messages by sending a code, word, symbol or other information via a text message as directed in an offer, or by Submitting a mobile telephone number online at a registration area.
To receive wireless services, visitors must confirm their understanding that they will be charged by their carrier to send and receive messages according to their applicable service plan. They may be asked to reconfirm such agreement. Standard messaging rates will apply unless otherwise indicated; if premium rates apply, visitors will be notified before registration. Under no circumstances will we be responsible for any charges incurred by any visitor or anyone with access to such visitor’s device or account related to use of any wireless messaging services offered by PopGrotto.
3. Can I Post or Upload Content at PopGrotto Websites?
Some areas of our Website offer the opportunity for visitors to post or upload reviews, comments, videos or pictures, or engage in interactive features. Registration may be required. Special rules may apply to social networking activities, so be sure to carefully review any additional posted rules, as well as our Terms and Conditions of Use.
4. What Information is Collected through Technology, Like Cookies and Pixel Tags, and What Choices Do I Have?
PopGrotto and its agents or service providers or business partners may receive and store certain information automatically when you visit our Website, use an online service or download or use a mobile App. This may include information on your browser type and operating system, the pages that you view, referring sites (sites you visited before you came to our site and sites you go to after you visit our site), IP addresses, or unique device identifiers associated with Internet Devices, smart telephones, etc. This information allows us to count the total number of "hits" on our Website or installation and frequency of use of our Apps.
We collect certain information using technology, like cookies and pixel tags. We may also use “Flash” cookies in connection with other content to store bandwidth information for the performance of the Flash player. The information stored in any Flash cookie deployed on this Website does not include your name.
Find out more about these technologies and how you can control their use below.
A "cookie" is a small file that does not contain personally identifiable information and is saved on your computer or Internet Device. Cookies help improve your User experience, and allow us to analyze our Website and Apps and manage our advertising.
Our cookies help to give you faster access to pages you have already visited; they allow you to personalize your pages and us to customize our offerings; and they help you to participate in some activities or events on our Website. If you leave our Website and then return, cookies will tell us what things you have already collected so that you do not have to start all over again. Cookies can also keep track of items in your wish list and may be used to help you engage in other activities.
You can set your computer to warn you each time a cookie is being sent or turn off all cookies (except Flash cookies – see below) through your Internet browser (e.g., Internet Explorer or Safari). Check your browser's Help menu or your built-in Internet Device settings to find out how. Some Internet Devices store cookies not only in areas connected to the browser, but also in areas that are app-specific so these cookies cannot be controlled by the browser settings. Check your app settings options on your Internet Device to find out how to manage or delete cookies that may be stored in these other areas.
Please note that if you do not accept cookies, some features or activities may not be available to you.
Flash cookies, also known as local shared objects (“LSOs”), are built for use with Adobe® Flash® Player. LSOs act like cookies in that they store information to provide you with a more customized experience, but LSOs can store complex data that cookies cannot, and LSOs are not deleted or rejected if you set your browser to delete or reject cookies. The information stored in any LSO deployed by our Website do not include your name. Although browser settings will not allow you to manage LSOs, you may be able to manage them in other ways. To find out more about how to manage or delete LSOs, visit http://www.adobe.com/products/flashplayer/articles/lso/.
Web Beacons, Pixel tags or clear GIFs
We also use other technologies, such as web beacons, pixel tags or clear GIFs, to provide us with other important anonymous information, such as when an e-mail has been opened. Companies that may advertise on our Website may also place web beacons in their ads to help develop statistics on the effectiveness of advertising at our Website. We do not control web beacons in third party ads.
For some Apps or services, we or our third party service and content providers and analytics companies may collect location information, including location information provided either by an Internet Device interacting with one of our Apps or associated with your IP address or WiFi network. You can generally limit or prohibit the collection of location information by using the built-in settings on your Internet Device. You will typically be notified if the App or service collects location information and given a chance to agree. We do not permit collection of precise location information (actual address) in mobile Apps without your consent.
Website and Mobile App Analytics
Please Note : your opt-out choices are browser-specific and Internet Device-specific.
Social Media Platforms and Plugins
5. What Does PopGrotto Do With The Information It Collects?
We use the personal information we collect for the purposes indicated at the time it is provided. Occasionally, we might send e-mail or postal mail about upcoming PopGrotto promotions or updates. Information that we or our agents or service providers collect using technology is used to help us understand our visitors, improve our products and services, manage our content and advertising, fulfill requests, measure the effectiveness or our advertising, maintain Website security, and protect intellectual property.
6. How Can I Update or Change My Preferences About How PopGrotto Contacts Me?
If you want to stop receiving promotional updates or product information at any time, or would like to update your contact information, just contact us. Our mailings and e-mail will also include information on how to opt-out in the future. E-mail opt-out requests will be processed in ten (10) business days, or as soon as otherwise reasonably practicable. Postal mailing opt-out requests may take longer.
7. Does PopGrotto Share Information About Me With Others?
Third parties that provide database or server maintenance or security, manage transactions, help us process and fulfill orders or requests, assist us in analyzing our offerings, or provide other similar services to PopGrotto may access certain information. If we do provide access, we require those other companies to sign confidentiality agreements promising to keep secret any information they see. If PopGrotto believes that anyone's behavior on PopGrotto.com may damage us, our Website, any User, or any person or property, we may disclose the relevant personal information to prevent such harm. In that case, we might try to identify the wrongdoer, contact them or bring legal action against them. We may also disclose personal information if we believe that the disclosure is required by law, or in response to a legal request.
8. Can I Link to the Internet from Your Websites and Apps?
9. What Security Measures Does PopGrotto Take to Safeguard Personal Information?
We require our service providers and vendors to adhere to industry-accepted best practices to safeguard personal information they handle. No method, however, is 100% secure. While we strive to protect your information through commercially reasonable means, we cannot guarantee its absolute security.
When you create a password and log-in name, we recommend that you combine letters and numbers that will be difficult for others to duplicate or guess. It is important for you to protect against unauthorized access to your personal information and to your computer. Be sure to sign off when finished, especially when using a shared computer.
10. Will My Information Be Transferred to Another Country?
12. What Are My California Privacy Rights?
Under California Civil Code § 1798.83, California residents have the right to receive, once a year, information about third parties with whom we have shared information about you for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. To make such a request, please contact us at the address below. We will respond to you within thirty (30) days of receiving such a request.
13. Who Can I Contact With Questions?
If you have any questions, please do not hesitate to contact us!
Last updated: March 2014
© 2014 PopGrotto, LLC. All Rights Reserved.